Company Profile


Introduction
Odakyu Travel is one of Odakyu Group which consists of 101 companies.
Odakyu Electric Railway Co., Lid plays the central role in the group which aims comprehensive service industry for the daily living.
Odakyu Travel undertakes the department of travel operations.
Odakyu Travel was founded in May 1976, we have continually provided high quality and reliable vacation products which follow the needs of our customers.
The main travel destination of our vacation products is the Hakone and Izu area, also we provide travel package tour through Japan and overseas, and continually maintaining the relationship of mutual trust which we have built up with regional transportation and accommodation agencies.
 
Odakyu Travel Behavioral Guidelines
We always think and act on the following four themes.
 
Travel Service Beyond Expectation

We will provide services and products that exceed customer expectations.
Always think about what customers are seeking.

 
Raise Your Eyes

Always be proactive and think about what to do if a customer is not satisfied.
Instead of doing what you can do, think about what you should do.

 
Maximum value at the lowest cost

We recognize money and time as cost.
We will not miss the opportunity with a sense of speed.

 
Value the gratitude of our customers

Our service is the collaboration of various people and teams.
We will not forget the gratitude of all the people involved in the company and outside.

 
Company Profile
Name ODAKYU Travel Co., Ltd.
Address Odakyu South Shinjuku Building, 2-28-12 Yoyogi, Shibuya-ku, Tokyo 151-0053 Japan
Established   May 6th, 1976
Paid-in Capital   1million
Number of Branches office 23
Number of Employees 276 (as of March 2017)
Licence No.    No. 365 By Commissioner of Japan Tourism Agency
Affiliations    Japan Association of Travel Agents (JATA)
International Air Transport Association (IATA)
(JATA's Compensation Security Bonds System is a pro-rated, member contribution fund used to repay debts that arise in the case of bankruptcy. The system protects consumers from damages and strengthens the credibility of the travel industry. The Compensation Security Bonds System is operate under the Compensation Business Rules authorized by the Ministry of Land, Infrastructure and Transport. To ensure that this system is well managed and that creditors receive proper relief, JATA audits the cases of claims files and the amounts of claims)

 

Inquiry Form
English・Chinese・Korean available
Business Hours:10:00~18:00 (Japan time) open every day except Dec 30~Jan 3

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Odakyu Group
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