PERSONAL INFORMATION PROTECTION POLICY


We handle all personal information with the appropriate safety and privacy that society demands. Our company is aware of its social responsibilities and sincerely adheres to all of the laws associated with the protection of personal information.

 

Collecting Personal Information

Any information that will be collected will be treated with the utmost discretion. When inquiring about a customer's name, telephone number, address or personal identification, it is up to the customer whether or not they choose to divulge such details.

Security of information

Our company firmly believes in the proper management of customer information.
When creating data bases related to the information, we take the appropriate measures to prevent inappropriate access, loss, damage, falsification and disclosure of any personal details protect by firewall and others.  
Minimum number of staff can access to this data base and they manage data base with securities and password.

How do we use personal information?

Our company will use your personal information to provide you with travel and travel related products and services.
We may use and disclose your persona information for the purposes for which is was collected, or for a related or ancillary purpose such as any one or more of the following purposes:
(1) Servicing our relationship with you by among other things providing updates on promotions and services we think may interest you
(2) Involving you in market research gauging customer satisfaction and seeking feed back regarding our relationship with you
(3) Developing, improving and marketing our products and services
(4) To analyses trends in sales and travel destinations
(5) Regulatory reporting and compliance
 

Contact E-mail Address:yokoso@odakyu-travel.co.jp
English・Chinese・Korean available
Business Hours:10:00~18:00 (Japan time) open every day except Dec 30~Jan 3

Japan Endless Discovery

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Odakyu Group
Hakone Navi HAKONE WEB CAMERA

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